Terms of Service

At Trade Magnet, we believe in being upfront about how we work. These Terms of Service outline what you can expect from us — and what we expect from you — when using our automations, integrations, tools, and websites.

By using our services, you’re agreeing to these terms.

1. Our Services

We offer custom automations, smart integrations, apps, and system setups for service-based businesses. This includes:

  • Platform integrations (e.g. ServiceM8, GoHighLevel, Simpro)

  • Custom workflow automation and job syncing

  • API-based tool development and cloud deployment

  • OAuth-connected apps with secure access

We build these services either as once-off projects or as part of ongoing hosted plans, depending on your needs and engagement with us.

2. Client Responsibilities

You agree to:

  • Provide accurate information, access credentials, and approvals required to deliver services

  • Use the automations and tools we provide in a lawful and reasonable way

  • Notify us of any issues or changes that may impact integrations

We rely on your input and systems access to do our job — clear communication makes everything smoother.

3. Fair Use & Limits

Most of our services come with fair use terms. For hosted plans, this includes reasonable usage limits around job volumes, API requests, or system load.

If we notice usage that impacts system stability or falls outside agreed limits, we’ll reach out to chat through next steps. We want the tools to work well for everyone.

4. Security & Access

We take security seriously. Access credentials (such as API tokens or OAuth grants) are handled securely and only used for their intended purpose within your automation setup.

If you revoke access or remove our integrations, that may affect the functionality of certain automations — just let us know, and we can help adjust things accordingly.

5. Accountability

Trade Magnet is not liable for:

  • Downtime or errors caused by changes to third-party platforms we integrate with

  • Client misuse or misconfiguration of tools

6. Ownership

You own:

  • All the data in your connected systems

  • Any intellectual property you provide (logos, templates, documents)

  • Your login credentials and API access keys

We retain ownership of the underlying code and tools we’ve built, unless explicitly agreed otherwise.

7. Need a Hand?

We’re here to help: Support E: hello@trademagnet.com.au
W: www.trademagnet.com.au

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