Well, mate, a CRM stands for "Customer Relationship Management." It's like having a trusty apprentice who keeps track of all your customers, their details, and job history, so you don't have to rely on your memory. It's your secret weapon to make sure you never forget a customer's birthday or the last time you fixed their dunny!

Bloody oath! Trade Magnet has several integrations: Google, Facebook, Instagram, Quickbooks, Clio, Stripe, Shopify, TikTok, Slack...

After your free 14-day trial, your credit card will be charged and you can keep enjoying this legenadry CRM. But hey, if it's not for you, then just cancel via the desktop app. It's your call, no hard feelings either way, mate!

First, you'll need to grab yourself a mobile phone number from the dashboard, this usally costs around $20 per month. Once you've got it, we make that number your trusty hotline for customers. You can even record calls – just in case someone wants to debate the footy scores. Plus, you can send messages because sometimes a good old text is quicker than a cuppa. It's all about tradie-friendly communication.

Yep bloody great question! Trade Magnet passes on the cost of all messaging including: Text Messages, Phone Calls, Email, Premium Triggers, Content AI, Workflow AI, Conversation AI. $20 will get you somewhere around 100 text messages and 1000 emails.

Check out our Pricing Policy for the full story.

Ah, your mate's onto something! When you miss a call, we'll send an automatic text back to your customer, letting them know you're on it, even if you're up a ladder or in a pit. It's all about keeping your customers in the loop and showing them you're on the job, mate!

Absolutely, mate! You can connect your own domain to give your business that personal touch.

Sure can! But don't stress if you don't want to, your email's to your clients will look something like this [YOUREMAIL]@mail.trademagnet.com.au

Super easy! Go to integrations, connect your Facebook / Instagram Bussiness pages and that's it. Now you can can with your clients directly from the dashboard.

Mate, you should know by now we're into it! Posting from your social accounts is a breeze. Link up your Facebook, Instagram, and more. Once connected you can manage posts, videos etc.

Check this out, from the payment tab, you can start a new estimate and even send a copy to your client to sign. Pretty cool, right!

Sure can! Setup your own templates so you can quickly add services and request payment.

• Syncs all new contacts that are created in QuickBooks.

• Sends review upon QuickBooks payment in Trade Magnet without any automation (only on the first invoice).

• Automatically register sales receipts inside Quickbooks whenever a payment is made inside TM for order forms, subscription payments, membership checkouts, and calendar payments.

• Automatically create an invoice inside Quickbooks as soon as an invoice is marked as sent inside TM. This will also sync any updates made afterward inside TM and mark it is paid inside QBO as soon as it is paid inside TM

What you take us for! Once your in the Trade Magnet dashboard, go to Mobile App and follow the instructions to download. Chat with all your leads from every channel in one place. AWESOME!

Yep we get it! That's why we have levels of customer support. The first is a full custom Support Widget, which can step your through most issues you will have. Then if you get fed up with that you can raise a Support ticket from the dashboard. Easy as that!

Picture it like this... Once you've wrapped up a ripping job, our system gets into gear. It sends a friendly email or text to your customer, saying something like, "G'day, reckon you could give us a shoutout on Google?"

Just like when you step onto a new worksite, there's an Induction. When you log in to Trade Magnet, we'll guide you through an 8-part video series to help you get set up.

Take your time with each part. It's best to set aside a day to make sure you've got everything down.

Some features within Trade Magnet are change one a usage basis.
Below are a list of additional services and their corresponding pricing.
NOTE: All additional services a charged in USD.

Phone System: Phone numbers ($3 - $10 per month)

Call charges:

• Making calls: $0.028/min

• Receiving calls: $0.017/min

• Text Messages: $0.0158/segment

LC - Premium Triggers and Actions: $0.02/workflow_premium_actions

LC - Email Verification: $0.005/Email

VerificationContent AI: $0.18/1000 Words

Workflow AI: $0.06/workflow_ai

Conversation AI: $0.04/Message

Emails: $0.0014/Email

Reviews AI: $0.16/review response

Yep, you can choose to pay for a $1,000 setup fee.

This covers the following:

• Phone number setup

• User creation (up to 5 users)

• Domain Integrations

• Email integrations

• Contact Migration

• 1 round-robin calendar

• Connect your socials

• Connect Google Business Profile

• Taylored missed call text back automation

  But, we'd prefer you to go through the induction before your make the decision.