Privacy Policy

At Trade Magnet, your privacy matters. We’re an automation company that builds smart integrations and workflows for service-based businesses, connecting platforms like ServiceM8, Simpro, AroFlo, Fergus, GoHighLevel, and anything else with an API.

This Privacy Policy explains how we collect, use, and protect your data.

1. What We Collect

We collect only the information we need to provide our services. This may include:

  • Your name, business name, email, phone number

  • API keys or access tokens (only if you provide them)

  • Integration settings and configuration data

  • Job or customer data passed through automations

We do not collect your passwords or personal banking info unless it’s explicitly required for the integration and you’ve approved it.

2. How We Use Your Data

We use your data to:

  • Build and maintain your custom automations and integrations

  • Provide support and troubleshooting

  • Improve our internal tools and services

We do not sell your data, and we won’t spam you with marketing unless you’ve opted in.

3. Third-Party Services

We connect your systems using APIs and may send or receive data from third-party platforms only as part of the services you request.

Some of these third-party systems may have their own privacy policies (like ServiceM8 or GoHighLevel). We recommend reviewing their policies as well.

4. Data Security

We take data security seriously. Your data is stored securely, and access is limited to the Trade Magnet team who need it to do their job.

If you ever want to remove or review your stored data, just get in touch — we’ll make it easy.

5. Data Sharing

We never share your information with third parties unless:

  • It’s part of the automation you’ve asked us to build (e.g. sending job details to ServiceM8)

  • We’re legally required to

6. Your Rights

You can:

  • Request access to the data we hold about you

  • Ask us to update, correct, or delete your information

  • Opt out of any non-essential communications

We’re here to support your business, not to sell your data.

7. Questions or Concerns?

Reach out anytime:
Support
E: hello@trademagnet.com.au
W: www.trademagnet.com.au

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